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SUPPORT CENTER

  • What kind of leather do you use?
    All Valor Brand wallets are made from 100% full grain leather. This is the top layer of the cowhide, which is the most durable, the most sought-after ,and the highest quality of all leathers.
  • What are your shipping fees?
    We offer free 3-5 day shipping on all orders over $100 within the USA. We also offer 2-3 day shipping, 1-2 day shipping, and international shipping. For details, please see our shipping page.
  • If I’m not satisfied with my wallet can I return it?
    Yes, we stand by our 100% satisfaction guarantee. If for whatever reason you are not completely happy with your Valor Brand purchase, you can return it for a full refund. For detail please see our returns page.
  • Where is your company based?
    Our company and products are based in St Augustine, Florida USA. I personally ensure the quality of each wallet myself before it is shipped to you.
  • What payments do you accept?
    Valor Brand accepts payment via all major credit cards and also via Paypal.
  • What are the care instructions?
    To keep your leather wallet in the best shape, condition the leather every few months, or when it feels dry and worn out. I recommend Smith’s leather Balm.
  • Is the leather color and texture consistent?
    Not all cows are created equal. I use leather from tanneries that for the most part tan very consistently. That being said, because of the natural aspect of leather in general, there may be some variation between hides. I believe that is what makes it so beautiful and unique.
  • Can I purchase a wallet without the saying “You make my life meaningful – I always love you” on the inside pocket?
    Yes we offer the exact wallet WITHOUT that sentimental saying.
  • Can you customize the love saying in the wallet?
    No, these are pre embossed and cannot be changed or customized.
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